E-Pension Services Outside Kathmandu Valley to Be Handled by Respective Offices

Lalitpur: The National Personnel Records Office (Rastriya Kitabkhana), located in Harihar Bhawan, Lalitpur, under the Ministry of Land Management, Cooperatives, Federal Affairs and General Administration, has requested the Ministry to issue a circular informing offices outside Kathmandu Valley that E-Pension-related work will henceforth be handled directly by the respective offices.

Through a letter dated 2083/07/27 BS (Nepal Sambat 1147, Letter No. 2083/84, Dispatch No. 227), signed by Director General Aarti Neupane, the National Personnel Records Office requested the Ministry of Land Management, Cooperatives, Federal Affairs and General Administration, Singha Durbar, Kathmandu, to issue the necessary circular.

According to the letter, services related to the determination of pension, gratuity, accumulated leave and medical treatment amounts, along with Sitorol (employee service records), have been made mandatory through the online system from 2083 Kartik 1 BS.

Regarding pension services, E-Pension-related work for offices outside Kathmandu Valley, previously handled by the District Treasury and Accounts Controller Offices, will now be carried out directly by the respective offices.

Details and Arrangements Required

1. Submission of Details for User Credentials

To provide the necessary User Credentials for operating E-Pension services, the Ministry has been requested to issue a circular directing the concerned offices to submit the following details of the employee responsible for administration:

• Employee Identification Number

• Employee Name

• Designation

• Email ID

• Contact Number

These details must be sent to the National Personnel Records Office at it@pis.gov.np.

2. Arrangements for Offices Not Registered with the National Personnel Records Office

For offices, including plans and projects, that are not registered with the National Personnel Records Office, the Ministry has been requested to arrange for E-Pension services to be operated directly through their respective supervising departments or ministries.

3. Mandatory Update of PIS Records

The Ministry has also been requested to inform the concerned offices through the circular that employees receiving E-Pension services must have their Personal Information System (PIS) records updated.

Updating the relevant employees' PIS details is mandatory for accessing E-Pension services.

Offices and Authorities to Receive the Circular

The National Personnel Records Office has requested that the circular be issued to the following offices and authorities:

1. All ministries and their subordinate offices and agencies.

2. All District Administration Offices through the Ministry of Home Affairs.

3. All provincial and local governments.

4. All Treasury and Accounts Controller Offices through the Financial Comptroller General Office.

National Personnel Records Office Contact Details

• Office Name: National Personnel Records Office (Rastriya Kitabkhana)

• Address: Harihar Bhawan, Lalitpur, Nepal

• Contact Numbers: 5010138 / 5428975

• Website: www.nijamati.pis.gov.np

• General Email: info@pis.gov.np

• Email for User Credentials: it@pis.gov.np

Important Note: When corresponding with the National Personnel Records Office, the employee identification number of the concerned employee must be mentioned.

Published Date: 2083/07/27 BS.