Local Government Services

The Municipal Executive office of the Nepalgunj Sub-Metropolitan City (नेपालगंज उप–महानगरपालिका, बाँके) is located at BP Chowk, Nepalgunj, Banke District, Lumbini Pradesh of Nepal. It was incorporated in 2014 and has been providing various local government services through 23 wards.

Nepalgunj Sub-Metropolitan City (Upamahanagarpalika) offers a range of administrative services to its residents, prioritizing transparency, accessibility, and public welfare. These include:

• Vital Registration Services: Birth, death, marriage, divorce, and migration registration

• Citizenship Recommendations: For documents such as passports, social security, and government benefits

• Municipal Tax and Revenue Collection: Property tax, business registration, land tax, and rental tax

• Recommendation Letters and Official Certifications: For governmental and non-governmental purposes

• Public Grievance Handling and Service Desk Support: Regular operation of help desks for citizen queries and complaints 

Education and Youth Services

The Education, Youth, and Sports Division of Nepalgunj Sub-Metropolitan City oversees various services to ensure educational development and youth empowerment:

• Operation and Management of Public Schools

• Teacher Recruitment Coordination and Resource Distribution

• Educational Infrastructure Development and Supervision

• Student Scholarships and Support Programs

• Skill Development and Youth Engagement Activities 

Health and Sanitation Services

The city provides accessible healthcare and sanitation initiatives to improve community well-being:

• Urban Health Clinics and Community Health Centers

• Maternal and Child Health Programs

• Immunization and Health Awareness Campaigns

• Waste Management and Sanitation Projects

• Water Supply Monitoring and Public Health Supervision 

Infrastructure and Urban Planning

Nepalgunj Sub-Metropolitan City’s Infrastructure and Urban Development Division focuses on sustainable city planning and infrastructure development:

• Road Construction and Maintenance

• Drainage, Sewage, and Irrigation Channel Management

• Urban Housing and Settlement Planning

• Electric Street Lighting and Solar Projects

• Smart City and Public Utility Integration 

Social Security and Inclusion Programs

To foster inclusivity and protect vulnerable groups, the city implements several social welfare services:

• Social Security Allowances for Senior Citizens, Disabled, and Single Women

• Programs for Women Empowerment and Child Protection

• Support for Marginalized Communities

• Disability Identity Card Issuance and Facilitation Services 

Disaster Risk Management and Environmental Protection

Nepalgunj Sub-Metropolitan City emphasizes preparedness and environmental sustainability:

• Disaster Preparedness and Response Coordination

• Fire Safety, Rescue Operations, and Emergency Assistance

• Greenery Promotion, Urban Forestry, and Plantation Drives

• Climate Resilience and Environmental Education Programs 

Agricultural and Livelihood Support

To support local farmers and promote food security, the municipality provides:

• Agricultural Input Subsidy and Technology Transfer

• Veterinary Services and Livestock Health Camps

• Irrigation and Agro-Equipment Distribution

• Entrepreneurship and Cooperative Promotion Programs 

E-Governance and Digital Services

To improve service delivery, Nepalgunj Sub-Metropolitan City is gradually expanding its digital infrastructure:

• Online Tax Payment and Bill Clearance Systems

• Digital Birth/Death Certificate Applications

• Official Website and Public Notice Updates

• Geographic Information Systems (GIS) for Urban Mapping

All services are provided in accordance with the Local Government Operations Act and national policy frameworks.