Diploma in Hotel Management

Diploma in Hotel Management – Pokhara School of Tourism and Hospitality Management

The Diploma in Hotel Management (DHM) program offered by Pokhara School of Tourism and Hospitality Management, Fulbari, Pokhara, Kaski, is a structured three-year course developed under the affiliation of the Council for Technical Education and Vocational Training (CTEVT).

It is designed to prepare SEE graduates with practical and theoretical knowledge required to enter the hospitality sector, particularly in front office, housekeeping, food production, and customer service.

Curriculum Details

The DHM curriculum is standardized as per CTEVT guidelines. It focuses on job-specific training and technical knowledge relevant to hospitality service operations. Core subjects are taught alongside general education components, balancing practical skills and academic learning.

Key modules include:

• Food Production and Patisserie

• Housekeeping Operations

• Front Office Management

• Food and Beverage Service

• Hotel Accounting

• Hospitality Marketing and Sales

• English and Communication Skills

• Computer Applications in Hospitality

• Entrepreneurship Development

Periodic internal evaluations, project works, and final board exams assess student performance throughout the course.

Objectives

The primary aim of the DHM program is to provide learners with:

• Knowledge of hotel and restaurant operations

• Practical experience in hospitality services

• Communication and interpersonal skills for guest handling

• Capacity to work effectively in team-based environments

• Foundation for further studies or job entry into the hospitality sector

Scope

Graduates can seek employment in various roles in hotels, resorts, cruise lines, travel agencies, and restaurants. The hospitality industry in Nepal and abroad has consistently demanded trained personnel, especially in cities and tourist hubs such as Pokhara, Kathmandu, and Chitwan.

The program also provides a foundation for higher-level hospitality and tourism management studies in Nepal and internationally.

Learning Outcomes

Upon successful completion, students will be able to:

• Deliver professional-level hospitality services

• Operate and manage different hotel departments

• Communicate clearly with guests, supervisors, and co-workers

• Apply safety, sanitation, and hygiene standards

• Use hospitality-related software and office tools

• Assist in planning and organizing events or hospitality activities

Skill Development Modules

Students are trained in both technical and interpersonal skills required for entry-level jobs in the hospitality field.

Hands-on training focuses on:

• Guestroom cleaning and maintenance

• Table setting, menu planning, and serving techniques

• Front office communication and reservation handling

• Kitchen hygiene and food preparation techniques

• Event assistance and customer support services

Soft skills are developed through classroom interactions, presentations, and group assignments.

Teaching Methodology

The course follows a practical, student-centered teaching model. Sessions are conducted through:

• Instructor-led theory classes

• Practical demonstrations in training labs

• Group activities and role-plays

• Field visits and internship placements

• Regular assessments, tests, and project presentations

Students are encouraged to participate in hospitality-related events and training sessions throughout the academic year.

Admission Requirements

To apply for the DHM program, candidates must:

• Have passed the Secondary Education Examination (SEE)

• Sit for and pass the entrance examination conducted by CTEVT

The program offers 40 seats annually, with 4 allocated for scholarships per CTEVT policy. The tuition and other fees are based on the official structure approved by CTEVT.

Career Opportunities

Graduates of the DHM program may pursue entry-level roles such as:

• Hotel Front Desk Agent

• Housekeeping Supervisor

• Food and Beverage Server

• Commis Chef or Cook Assistant

• Reservation Agent

• Guest Service Associate

Many students later progress into supervisory roles after gaining experience or continuing with higher education in the field.

Scholarships and Financial Aid

Four of the 40 seats are reserved for scholarship candidates. Scholarships are awarded based on criteria set by CTEVT, focusing on academic merit and socio-economic background. This helps ensure access for students from disadvantaged communities or rural areas.

Why Choose This Course?

The DHM program is suitable for those interested in hospitality careers. It offers a structured, practical education that is aligned with the needs of Nepal’s service sector. 

The school’s location in Pokhara, a well-known tourist destination, provides students additional exposure to real hospitality environments through fieldwork and placements.

Conclusion

The Diploma in Hotel Management at Pokhara School of Tourism and Hospitality Management offers SEE graduates a skill-based education in the hospitality sector. The program prepares students for employment or further academic pursuits in hotel and tourism services with a curriculum rooted in practical training and industry relevance. It serves as a reliable stepping stone for individuals interested in building their future in hospitality, both within Nepal and abroad.